Privacy Policy

PRIVACY POLICY

1 – Data Controller NORAGNCY, commercial name VELÉA, SIREN: 993 159 896, 60 rue François 1er, 75008 Paris, France — Noragncy@gmail.com

2 – Data Collected During your order and browsing, we collect the following data: surname, first name, postal address, email address, phone number, payment data (securely processed by our provider), and browsing data (cookies).

3 – Purposes of Processing Your data is used to: process and deliver your orders, manage your customer relationship, send you commercial communications (with your consent), and improve our store.

4 – Legal Basis The processing of your data is based on the performance of the sales contract, your consent (for marketing), and our legal obligations.

5 – Retention Period Your data is stored for 3 years from your last purchase, unless otherwise required by law.

6 – Data Sharing Your data may be transmitted to our technical (Shopify Inc., host) and logistical service providers, solely for the purpose of fulfilling your orders. It is never sold to third parties.

7 – Your Rights In accordance with the GDPR, you have the right to access, rectify, erase, portability, and object to your data. To exercise these rights, please contact us at: Noragncy@gmail.com

8 – Cookies Our store uses cookies to improve your browsing experience. You can accept or refuse them via the consent banner displayed during your first visit.

9 – Complaint If you believe your rights are not being respected, you can file a complaint with the CNIL (www.cnil.fr).